| Answer buyer, tenant, investor, and property-owner questions 24/7 | | | | | Help customers search for residential, commercial, retail, industrial, or land properties | | | | | Recommend properties based on location, budget, size, purpose, lifestyle, and preferred amenities | | | | | Match investors with projects based on budget, objectives, time horizon, and stated risk preferences | | | | | Compare properties by price, location, size, features, amenities, service charges, and availability | | | | | Provide verified information about projects, developers, construction stages, and expected completion dates | | | | | Explain property layouts, floor plans, unit types, views, finishes, facilities, and community features | | | | | Provide virtual property tours, interactive floor plans, maps, and neighborhood information | | | | | Answer questions about nearby schools, healthcare facilities, transportation, shopping, and public services | | | | | Check real-time property, unit, parking, storage, and commercial-space availability | | | | | Schedule, reschedule, confirm, or cancel property viewings, consultations, and handover appointments | | | | | Collect buyer, tenant, investor, landlord, or seller requirements and contact information | | | | | Qualify potential customers based on property needs, budget, financing status, and purchase timeline | | | | | Generate preliminary property quotations and payment-plan summaries | | | | | Explain property prices, deposits, booking fees, installments, commissions, taxes, and service charges | | | | | Calculate indicative mortgage payments, rental costs, expected expenses, and payment schedules | | | | | Connect customers with approved mortgage, financing, insurance, valuation, or legal service providers | | | | | Guide customers through reservation, booking, purchase, leasing, or investment procedures | | | | | Collect identification, financial, company, and property documents through secure channels | | | | | Guide customers through customer verification, electronic signatures, and contract-completion procedures | | | | | Provide updates about applications, approvals, contracts, payments, construction, inspections, and handovers | | | | | Send reminders about viewings, payments, document deadlines, inspections, contract renewals, and handovers | | | | | Help customers reserve units, submit offers, and request approved price or payment-plan negotiations | | | | | Answer routine questions about sales agreements, leases, ownership documents, and community rules | | | | | Provide customers with digital copies of quotations, contracts, receipts, floor plans, and property documents | | | | | Handle requests for property snagging, inspections, defect reporting, repairs, and warranty support | | | | | Provide construction photos, milestone updates, delay notifications, and revised completion information | | | | | Support tenants with lease renewals, maintenance requests, rent payments, and move-in or move-out procedures | | | | | Handle customer complaints and escalate financial, contractual, legal, safety, or high-value matters | | | | | Collect customer feedback and follow up after viewings, purchases, leasing, construction milestones, or handover | | | |
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