Nova Corporate & Enterprise AI Assistant
Nova AI Assistant packages by industry
Essential
Core technology features to launch and run essential digital experiences.
Language : 1
Dialect (Optional) : Purchased Seperately
Tokens : 500,000
Minutes : NA
Memory : By Request
Additional Features
Text to Text
System Tools
Whats App
Agent Chat
Answer customer and business-client questions 24/7
Explain the company’s products, services, packages, features, and business solutions
Recommend suitable solutions based on the customer’s industry, organization size, budget, and requirements
Qualify potential customers by collecting business needs, timelines, budgets, and decision-making criteria
Schedule, reschedule, confirm, or cancel sales consultations, demonstrations, and account meetings
Provide personalized product demonstrations and guided platform tours
Generate preliminary quotations based on selected products, services, quantities, and contract terms
Help customers compare plans, packages, features, pricing, and service levels
Admin Accounts : 1
Domains : 1
Email Support
Live Ticketing
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Pro
Advanced technology capabilities with enhanced performance and integrations.
Language : 2
Dialect (Optional) : 2
Tokens : 2,000,000
Minutes : 3500
Memory : By Request
Additional Features
Voice to Voice |
Text to Text
System Tools
Call
Whats App
Agent Chat
Answer customer and business-client questions 24/7
Explain the company’s products, services, packages, features, and business solutions
Recommend suitable solutions based on the customer’s industry, organization size, budget, and requirements
Qualify potential customers by collecting business needs, timelines, budgets, and decision-making criteria
Schedule, reschedule, confirm, or cancel sales consultations, demonstrations, and account meetings
Provide personalized product demonstrations and guided platform tours
Generate preliminary quotations based on selected products, services, quantities, and contract terms
Help customers compare plans, packages, features, pricing, and service levels
Answer questions about subscriptions, licenses, user limits, usage allowances, and contract options
Guide customers through account registration, business verification, and customer onboarding
Collect company details, requirements, documents, and authorized-user information
Help customers configure accounts, teams, permissions, preferences, and service settings
Provide step-by-step support for product setup, installation, integration, and activation
Answer technical questions using approved product documentation and knowledge resources
Troubleshoot routine product, account, access, integration, and service problems
Admin Accounts : 3
Domains : 1
Business Insights
Email Support
AI Agent Support
Live Ticketing
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Enterprise
Full technologies with maximum scalability and customization.
Language : By Request
Dialect (Optional) : By Request
Tokens : By Request
Minutes : By Request
Memory : By Request
Additional Features
Voice to Voice |
Text to Text |
Text to Voice
System Tools
Call
Whats App
Agent Chat
X
Telegram
Line
Viber
Answer customer and business-client questions 24/7
Explain the company’s products, services, packages, features, and business solutions
Recommend suitable solutions based on the customer’s industry, organization size, budget, and requirements
Qualify potential customers by collecting business needs, timelines, budgets, and decision-making criteria
Schedule, reschedule, confirm, or cancel sales consultations, demonstrations, and account meetings
Provide personalized product demonstrations and guided platform tours
Generate preliminary quotations based on selected products, services, quantities, and contract terms
Help customers compare plans, packages, features, pricing, and service levels
Answer questions about subscriptions, licenses, user limits, usage allowances, and contract options
Guide customers through account registration, business verification, and customer onboarding
Collect company details, requirements, documents, and authorized-user information
Help customers configure accounts, teams, permissions, preferences, and service settings
Provide step-by-step support for product setup, installation, integration, and activation
Answer technical questions using approved product documentation and knowledge resources
Troubleshoot routine product, account, access, integration, and service problems
Create, classify, and track customer-support tickets
Provide customers with updates about incidents, outages, maintenance, and service restoration
Detect urgent, complex, or high-impact problems and escalate them to the appropriate specialist
Provide order, subscription, implementation, project, or service-request status updates
Help customers upgrade, downgrade, renew, pause, or cancel subscriptions and service plans
Recommend additional products, features, licenses, training, or services based on customer needs
Explain invoices, charges, usage, credits, payment terms, and outstanding balances
Provide secure access to quotations, contracts, invoices, reports, manuals, and support documents
Help customers submit warranty, refund, credit, return, replacement, or compensation requests
Send reminders about renewals, payments, meetings, training sessions, and contract deadlines
Provide multilingual customer support and translate general business communications
Offer self-service guidance through tutorials, frequently asked questions, and personalized instructions
Collect product feedback, feature requests, satisfaction ratings, and customer-experience information
Handle customer complaints and escalate contractual, legal, security, privacy, or high-value cases
Follow up after onboarding, implementation, support resolution, renewal, or service completion
Admin Accounts : By Request
Domains : By Request
Business Insights
Email Support
AI Agent Support
Live Ticketing
24/7 Live Support
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