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Answer customer questions 24/7
Recommend beauty products based on customer preferences, goals, budget, and experience level
Help customers identify their skin type through a guided questionnaire
Recommend skincare routines for general cosmetic goals and preferences
Suggest makeup products based on desired look, finish, coverage, and occasion
Help customers find suitable foundation, concealer, and makeup shades
Provide virtual try-on experiences for makeup, hair colors, and beauty looks
Recommend haircare products based on hair type, texture, condition, and styling preferences
Recommend fragrances based on preferred scent families, notes, occasion, and budget
Explain product ingredients, benefits, directions, warnings, and storage requirements
Identify products that are vegan, cruelty-free, fragrance-free, or aligned with other preferences
Provide verified allergen information and advise customers to check labels and perform patch tests
Compare products by features, ingredients, price, size, and customer ratings
Suggest lower-priced, premium, or alternative products when an item is unsuitable or unavailable
Create personalized morning, evening, weekly, or event-specific beauty routines
Provide step-by-step guidance for applying skincare, makeup, haircare, and nail products
Recommend complementary products, beauty tools, accessories, and product bundles
Create personalized gift recommendations based on recipient, occasion, preferences, and budget
Check product availability, prices, promotions, sizes, shades, and delivery options
Help customers find nearby stores, counters, salons, clinics, or authorized retailers
Schedule beauty consultations, salon services, makeup appointments, and product demonstrations
Help customers place, modify, track, or cancel orders
Provide shipping, delivery, collection, payment, return, refund, and exchange information
Send reminders for appointments, product replenishment, routine steps, and promotional events
Enroll customers in loyalty programs and explain points, rewards, tiers, and member benefits
Personalize offers, product launches, samples, and back-in-stock notifications
Troubleshoot routine product-use problems and suggest safer application methods
Collect customer photos or preferences with consent to provide personalized recommendations
Handle complaints about products, orders, services, or appointments and escalate sensitive cases
Collect customer feedback, request reviews, and follow up after purchases or beauty services
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