Nova Banking & Financial Sector AI Assistant
Nova AI Assistant packages by industry
Essential
Core technology features to launch and run essential digital experiences.
Language : 1
Dialect (Optional) : Purchased Seperately
Tokens : 500,000
Minutes : NA
Memory : By Request
Additional Features
Text to Text
System Tools
Whats App
Agent Chat
Answer customer questions 24/7
Help customers open bank accounts and guide them through application requirements
Explain account types, features, fees, interest rates, limits, and eligibility requirements
Guide customers through identity verification and Know Your Customer procedures
Provide account balances and recent transaction information after secure authentication
Help customers search for transactions by date, amount, merchant, or category
Send alerts about deposits, withdrawals, payments, fees, and low balances
Help customers transfer money between their own accounts
Admin Accounts : 1
Domains : 1
Email Support
Live Ticketing
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Pro
Advanced technology capabilities with enhanced performance and integrations.
Language : 2
Dialect (Optional) : 2
Tokens : 2,000,000
Minutes : 3500
Memory : By Request
Additional Features
Voice to Voice |
Text to Text
System Tools
Call
Whats App
Agent Chat
Answer customer questions 24/7
Help customers open bank accounts and guide them through application requirements
Explain account types, features, fees, interest rates, limits, and eligibility requirements
Guide customers through identity verification and Know Your Customer procedures
Provide account balances and recent transaction information after secure authentication
Help customers search for transactions by date, amount, merchant, or category
Send alerts about deposits, withdrawals, payments, fees, and low balances
Help customers transfer money between their own accounts
Guide customers through domestic and international money transfers
Explain transfer fees, exchange rates, processing times, and transaction limits
Help customers add, edit, or remove payment beneficiaries
Assist customers with bill payments, standing orders, and direct debits
Provide updates on pending, completed, declined, or reversed transactions
Help customers activate, freeze, unfreeze, replace, or report a lost bank card
Explain card limits, fees, rewards, foreign-use rules, and contactless payment options
Admin Accounts : 3
Domains : 1
Business Insights
Email Support
AI Agent Support
Live Ticketing
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Enterprise
Full technologies with maximum scalability and customization.
Language : By Request
Dialect (Optional) : By Request
Tokens : By Request
Minutes : By Request
Memory : By Request
Additional Features
Voice to Voice |
Text to Text |
Text to Voice
System Tools
Call
Whats App
Agent Chat
X
Telegram
Line
Viber
Answer customer questions 24/7
Help customers open bank accounts and guide them through application requirements
Explain account types, features, fees, interest rates, limits, and eligibility requirements
Guide customers through identity verification and Know Your Customer procedures
Provide account balances and recent transaction information after secure authentication
Help customers search for transactions by date, amount, merchant, or category
Send alerts about deposits, withdrawals, payments, fees, and low balances
Help customers transfer money between their own accounts
Guide customers through domestic and international money transfers
Explain transfer fees, exchange rates, processing times, and transaction limits
Help customers add, edit, or remove payment beneficiaries
Assist customers with bill payments, standing orders, and direct debits
Provide updates on pending, completed, declined, or reversed transactions
Help customers activate, freeze, unfreeze, replace, or report a lost bank card
Explain card limits, fees, rewards, foreign-use rules, and contactless payment options
Help customers dispute unauthorized or incorrect card transactions
Detect potentially fraudulent activity and ask customers to confirm suspicious transactions
Guide fraud victims through account-protection and reporting procedures
Help customers reset passwords, usernames, PINs, and digital banking access
Troubleshoot mobile banking, online banking, payment, and login problems
Explain savings accounts, deposit products, and available interest options
Provide general information about loans, mortgages, credit cards, and financing products
Check application status for accounts, cards, loans, mortgages, or other products
Collect preliminary information for loan or credit applications
Provide personalized product suggestions based on customer-provided needs and preferences
Explain credit scores, repayment schedules, installments, and outstanding balances
Send reminders about upcoming payments, overdue amounts, and account renewals
Help customers create budgets, categorize spending, and set savings goals
Handle complaints and escalate complex, sensitive, or regulated cases to a qualified employee
Collect customer feedback and follow up after support cases are resolved
Admin Accounts : By Request
Domains : By Request
Business Insights
Email Support
AI Agent Support
Live Ticketing
24/7 Live Support
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